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Avoid a Shipwreck with Clear Vision

Avoid a Shipwreck with Clear Vision

I’ve noticed an alarming trend in the past couple years while assisting clients in formulating their strategy… There is an increasing desire to avoid “touching” the Vision and Mission statement during a strategy session, in favor of focusing on key objectives to move the business forward. When I’ve asked why, the answer I receive typically… Read More…

Growth Inspired Podcast: Chris Patterson

Growth Inspired Podcast: Chris Patterson

As Founder and CEO of Interchanges, Chris Patterson built his business from the ground up using enthusiasm, energy and tenacity. In this first ever interview, Chris shares his secrets for growing his business, what it takes as an entrepreneur, and how to pick the right people to support you on your journey. What you’ll hear in… Read More…

CEOs Power Play: Dump the Dead-Wood

CEOs Power Play: Dump the Dead-Wood

Are you dealing with someone in your executive team who doesn’t “gel” with the rest of the team? Is the issue performance related, or possibly a personality issue? Regardless of what the reason is, you need to move quickly in order to avoid displacement of the issue, which will in turn impact the effectiveness of… Read More…

#TBT: THE BENEFITS OF ASKING RATHER THAN TELLING

#TBT: THE BENEFITS OF ASKING RATHER THAN TELLING

My youngest son Dylan, hadn’t been wanting to attend Junior Kindergarden. To convince him to go, my wife and I spent time telling him the value of attending. One of the things we told him was that his friends would be there. He didn’t care. He still didn’t want to go. Things only shifted when I asked… Read More…

Survey Your Customer the RIGHT Way

Survey Your Customer the RIGHT Way

I received a customer survey this past week from a very large multi-national organization that was titled “How Are We Doing?” The survey contained about twenty questions sent as an email, likely timed to deliver by an email server after “X” number of days since my initial contact with the organization. How do I know… Read More…

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